Recent Posts

Jan 28

How to build a scalable product that customers want to pay for

The name Tom Pennings probably doesn’t ring a bell, although that doesn’t take away the fact this entrepreneur has already ...
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Dec 12

Why You Should Be Making An Experience Out Of 'Waiting'

Throughout their lifetime, the average person spends five years waiting in lines and queues. More specifically, they are put on ...
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Dec 04

Stop Creating Surveys, Ask These 3 Simple Questions!

Measure the satisfaction of your customers by asking them 3 simple questions. It may sound too good to be true, but it is ...
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Dec 03

Onsophic CX - News Roundup

You’ve probably heard it by now: earlier this month, during Forrester CX Europe 2018, we announced our newest product - Onsophic ...
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Nov 27

5 Ways To Say 'No' In a Customer-Friendly Way

Of course, we want to pamper our customers as much as possible but at times, with the best will in the world, we simply may not ...
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Nov 22

3 Techniques For Better Customer Experience Insights: NPS, CES & CXi

As an organization, how do you know whether you really make the difference for your customers? By asking them once in a while! ...
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Nov 13

Onsophic announces Customer Experience product

London - November 13, 2018 - Today, Onsophic - the world’s most data-driven learning technology - announced the launch of its ...
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Nov 09

Onsophic at Forrester CX Europe 2018

We're excited to attend Forrester CX Europe 2018 and we'd love to meet you there! Feel free to reach out by shooting an email ...
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Aug 03

How AI bridges the gap between HR and Business Performance

An interview with Tom Pennings, Founder and CEO of Onsophic - by Ton Dobbe – Chief Inspiration Officer , Value Inspiration
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Jun 05

Onsophic enters Southeast Asia

San Francisco - June 5, 2018 - Onsophic, the world’s most data-driven learning technology, opens a new office in Singapore to ...
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