Dec 12

Why You Should Be Making An Experience Out Of 'Waiting'

Throughout their lifetime, the average person spends five years waiting in lines and queues. More specifically, they are put on ...
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Nov 22

3 Techniques For Better Customer Experience Insights: NPS, CES & CXi

As an organization, how do you know whether you really make the difference for your customers? By asking them once in a while! ...
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Aug 03

How AI bridges the gap between HR and Business Performance

An interview with Tom Pennings, Founder and CEO of Onsophic - by Ton Dobbe – Chief Inspiration Officer , Value Inspiration
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Jun 05

How to measure the effectiveness and impact of learning

This was originally an article in Dutch, written by Dimitri Dewever for BusinessXperts (supplement of leading Belgian economic ...
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May 08

Top managers on digital transformation at scale

"If we didn't work together with Onsophic, our training would probably still be taking place today."
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